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June 04

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Back office news: more flexible payment options

More customers can now choose how to pay user fees for mite: SEPA direct debit is now available to all customers who have a bank account in an EU country of the eurozone. Paying by credit card – Visa or MasterCard – stays available of course for customers from all countries. The account owner can pick his or her preferred payment method at the tab »Account => Payment«.

Thanks for your attention. Back to more interesting things soon!

June 26, 2020

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German customers: temporary VAT reduction

Please note: This info is only relevant to customers with German billing address

Due to Corona, Germany lowers VAT from 19% to 16%, starting on July 1st until December 31st, 2020. We voluntarily pass this support measure on to you.

For mite we set prices including VAT because we offer the service to businesses as well as individuals. Since launching the first paid version of mite 12 years ago, we have never raised prices. For German users, mite has always been €5.00 per user per month, including 19% VAT. It’s a simple, honest price.

From July 1st until December 31st, 2020, the gross price for customers with a German billing address will be different for the very first time. It will be lower. During the next six months, mite will be €4.87 per user per month, including 16% VAT. The net price will stay at €4.20.

It’s an ugly price – but well, there are far more important things right now. Stay healthy everybody, and all the best wishes to you: May you get through these complicated times economically as well!

March 17, 2020

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Financially struck by Corona? Get in touch.

Corona won’t pause mite. We are used to home office and almost all of our processes run fully digitally. Thus we’re confident that mite will go on without any major changes or disruptions.

mite is a lucky exception. Especially freelancers and teams who rely on physical human contact and events are already experiencing a drastic reduction of their income, and this will probably worsen in the months to come.

If you or your team is financially strained already or will probably be soon: please get in touch via e-mail. To you, we’ll provide mite for free for the next three months.

Yes of course this is only a tiny, tiny solidarity action – but maybe other companies that have some reserves will join?

Stay healthy everybody!

May 21, 2018


mite & the GDPR

On May 25th the EU General Data Protection Regulation (GDPR) will come into force. While mite does support its principle guidelines since day one, we too have to adapt legal documents to meet the new requirements:

  • Data Processing Agreement (new)
  • updated Terms of Service
  • updated Privacy Policy

Data Processing Agreement

When you input data into mite it isn’t stored locally on your device but centrally on special mite.servers in the data center of our hoster SysEleven in Berlin, Germany. Thus we process data on your behalf. And thus we now have to conclude a so-called Data Processing Agreement (DPA) in the meaning of Art. 28 GDPR with you.

In this DPA we promise to process your data only for purposes linked to mite. We explain which data exactly we collect, how we process and protect it, and which rights and duties you have.

Please conclude our DPA until May 25th. If you’re the account owner, we display a direct link within mite to take care of that. Alternatively please head over to the »Account« tab by yourself.

Read more »

December 19, 2014

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Upcoming VAT changes for users from the EU

Starting on January 1st, 2015, new VAT laws will apply for so-called electronic services in the European Union. These changes will affect mite, too. Our company is registered in Germany.

Until now, users from the EU are charged “our” German VAT rate of 19%. From 2015, users from the EU will be charged the VAT rate of their country of residence.

We do not want to raise the final price for mite. Thus, we implemented the tax changes in a way so all current customers will continue to pay the same price for mite, or even a couple of Cents less. In case of doubt, it’s on us to earn a little less.

Only future business customers from Luxembourg or Malta will have to pay some more Cents.

If you’re into EU tax laws, or wonder why you will have to pay even less in 2015: we got you covered. Please read-on for all the details and examples.

Read more »

December 17, 2013

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Migrating to SEPA direct debit

Here at mite, we’re migrating to the new European payment standard SEPA, too. Although this affects you only a little bit, we have to and want to let you know about all upcoming adjustments that will become effective on February 1st, 2014.

If you pay user fees per direct debit from a German bank account, we will start SEPA direct debiting your bank account as of February 1st. Your account number and the bank code will become IBAN and BIC. We already converted your bank information for you. Nevertheless, please have a look at the tab »Account => Payment« and double-check. You can find your IBAN and BIC on your bank statement.

For now, paying user fees for mite via direct debit continues to be available for German bank accounts only. As soon as our payment partners will implement direct debit for other SEPA countries, we’ll consider this enhancement too, yes of course.

Due to SEPA, we also updated our Terms of Service. We only adjusted §6 Payment/Invoice. The term »direct debit« now reads »SEPA direct debit«. And we added a single phrase: »The pre-notification period of a SEPA direct debit is shortened to 1 day.«.

Our updated ToS will become effective on February 1st, 2014. Please find them right here. If you do not object within six weeks in textual form (e.g. via e-mail), you accept our updated ToS. Should you object, we’re entitled to terminate and end our contract on February 1st, 2014.

Thanks for your attention. Now back to more important things!

August 01, 2012


Updated Terms of Service

We updated our Terms of Service. The new version is located at its usual place, the former version can still be accessed here.

Bottom line

Nothing fundamental changes, and nothing changes to your disadvantage.

Read more »

December 18, 2011


High five!

Merci. For this meanwhile five-year trip with amazing users and fellow travelers. To you, wholeheartedly.

(YouTube: Danse)

May 17, 2011


Merci, Gregor.

After one year of maintaining and improving mite together, Gregor leaves our team. Sebastian and I will be taking care of mite as a duo again, as we’ve been doing for the last 4.5 years.

We did hope so much for other news after this year, every one of us. Gregor should have become a partner. Unfortunately, our team play was good, but not good enough for this perspective. A partnership is nothing we wanted to advance with if not beeing 100% convinced. Thus, we decided to split up, even if this is one of the toughest steps we’ve taken, ever.

But heads up! There’s great news, too: Gregor catched the start-up virus! He’s now driving the < HTML > EXPRESS, a service for designers. They upload a webdesign, Gregor converts it to working code. Furthermore, he just released minutes, the web app for better meetings. minutes lets you take notes collaboratively so you can shoot them around as soon as your call or meeting ends.

All the best for your future, Gregor! And a huge thank you for your support, your ideas and your joyousness during this year. It was a pleasure.

May 15, 2010


Salut! This is Gregor

It’s time to introduce myself, so that you know who’s behind the new name that will answer some of your mails from now on:

I am a Media System Designer and worked as a self-employed web generalist for 8 years. During my diploma thesis, I supported the OLPC-Project in Ethiopia.  My last adventure took place in Santa Barbara, USA, where I worked as a Project Lead, a Developer and a UI Designer at ELC Technologies.

For me, a well written software should be simple, open in communication, and enjoyable to work with.  As a loyal user myself, I am inspired by how mite embodies these qualities. And now that they took me on board, I feel like I’m finally where I wanted to be! Here at my new, digital home: Yolk.

Coming in with a fresh perspective, I am extremely motivated to make use of my former experience for mite.  Together with Julia and Sebastian, I’m excited about the new things you’ll see from Yolk.

After Berlin (Julia) and Hamburg (Sebastian), I am aiming to open Yolk’s third office in Paris. And yes, there is WiFi in the Parc du Champ de Mars.

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