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May 04

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Yesterday's connection problems

On the early morning of May 3rd, mite was unavailable for some users. Deutsche Telekom AG had routing problems with our primary data center operated by SysEleven in Berlin. Thus, a subset of users with Internet providers such as Deutsche Telekom or affiliated companies such as Congstar or Swisscom were affected. These networking problems started at ~7 CEST and continued until 8:45, when DTAG solved the problem.

We are sorry for this interruption. If mite is unavailable, especially at the beginning of a month, your daily workflows can be heavily affected, we’re well aware of this. A big thank you to all users who got in touch and helped us to narrow down the root of the problem!


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