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March 19, 2010

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Today's downtime

At about 11am CET, mite became extremely slow; So slow, that the service went down between 11:24am and 11:35am. First of all: we are terribly sorry, this shouldn’t happen!

These problems were due to a disruption of the external internet connection of the data center where our servers are taken care of. Our own alarm systems did work, as well as the ones of our hosting partner SysEleven; we updated via Twitter. SysEleven managed to solve the problems of the IP uplink. All seems fine again. Nevertheless, you can definitely count on us for being extra-observing today.

Again: we’re sorry. Please excuse this interruption!


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