Since yesterday night, mite is running on an updated version of its underlying application framework. Furthermore, we deployed some small fixes, e.g. performance improvements for users with a very high number of active customers and projects.
Deploying such updates is a routine job as a mite.caretaker. We document yesterday’s update here today because it temporarily introduced a bug. Fortunately, several users let us know immediately.
We have fixed the error as well as its temporary effects in the meantime. But we don’t want to sweep such problems under the rug, but instead inform you in detail about what went wrong and how we dealt with it. You should be able to count on that.
Tonight, starting at 8:15 PM CET (what time is that for me?) until approximately 9:15 PM, we’ll deploy some important updates to our servers. Within this time frame, mite won’t be available for about 10 minutes. We ask for your understanding.
Update: Maintenance took us a little longer than expected, but went just fine. mite was unavailable for four minutes only. Thanks for having kept your fingers crossed!
November 17, 2015
At the tab »Reports => Time entries« and optionally on shared reports, you can export time entries to Excel, and at »Reports => Projects«, projects. We remodeled these export features. Until now, mite generated Excel-specific XML. Now, mite generates XSLX.
Techie lingo aside, this update should ensure one thing: a stable, smooth export of your data. In current versions of Excel as well as, hopefully, in future ones.
October 22, 2015
Developers, hear hear: we overhauled the documentation of our open data interface, the mite.api.
Besides the known XML format, all requests are now finally depicted in JSON, too. Furthermore, we described common mistakes, HTTP status codes, and some previously undocumented features such as sorting time entries, filter shortcuts, and HTTP caching.
Cheers to a more helpful documentation, and happy coding! Please be so kind and get in touch if you stumble upon any inconsistencies.
September 08, 2015
Since 14:05 CEST, mite is not available due to a problem in our primary data center. We’re terribly sorry, please, excuse us! We’ll do everything to get mite up and running again as soon as possible. Please visit Twitter to get the newest information on this issue, we’ll update continuously.
Update: Since 14:51 CEST, mite is available and at your service again. Of course, your data was safe anytime. You can always rely on that.
The interruption occured because of a network/DNS problem in our main data center. We’ll discuss it in-detail with our hoster soon, and try to come up with improvements. Again: we are so sorry for this downtime!
Update: The network problems were caused by a line fault in the greater Berlin area which resulted in large parts of the Internet at the internet exchange node BCIX not being reachable. Thus, our hoster has diverted traffic to another node. Since then, mite has been available and stable again.
May 15, 2015
Between 8:16 and 8:39 CEST this Friday morning, mite was unavailable for all users. We are so sorry for this interruption!
A kernel error in our main database server caused the downtime. All monitoring systems warned us right away. Two minutes later, we were investigating. Three minutes later, our hoster was hands on, and restarted the server in question. This fixed the root of the problem, but mite needed some more minutes to get back on track completely. Tracking timers were not interrupted. And of course, no data was damaged – it was not in danger at any time.
Again: we are very sorry. Nevertheless, we’d like to take this interruption as an opportunity to thank our hoster SysEleven. Since July 2012, a few hiccups for less than five minutes aside, mite was running steadily and reliably. This was the first big downtime in almost three years. That’s a great service level. Thanks for your support, SysEleven.
March 19, 2015
At the tab »Reports => Projects«, mite lists all of your projects with their total hours, revenue, and budget status. You can now export this information to Excel or as CSV file, too. The new feature sits in the right sidebar.
We’d like to thank all feedbackers. Hopefully, this update will support you in keeping all of your projects on track.
March 10, 2015
Every now and then, when you add a new time entry at the tab »Time tracking«, you realize that the project you want to assign your time entry to has not been created yet. That’s why mite offers a shortcut to add projects right from the select menue.
When you click on the list item »Add project«, you have solely been able to pick a name for the new project.
Now, you can also choose which customer your new project should be assigned to.
Thanks to all of you who suggested this improvement! Hopefully, this little helper will smoothen your time tracking.
February 20, 2015
Oh no, this update does not only feature a pimped button here and a prettier color there. Daniel Rinser and Victor Saar re-built their native iPhone app mite.go from scratch.
Although mite.go kept its main features, the new version feels quite different. Adding time entries, running the timer, managing customers, projects, and services—all of these tasks can be handled much more smoothly, thanks to the re-thought interface, optimized for current iPhones with larger Retina displays and iOS8.
The detached timer tab is gone. Instead, you can now access all time tracking features directly from one single tab, as you’re used to from mite. Plus, the weekly calendar found its way into mite.go, too.
Last but not least, mite.go caught up from a technical point of view. Unsurprisingly, lots of things have changed since 2010, when the two independant developers released the first version of their app.
Please head over to the App Store to download the update. If you use mite.go already, the update is for free. For new users, it’s $4.99 (4.99 €, 5.00 CHF).
Please note: mite.go communicates with your mite.account through the mite.api, our open data interface. You’ll have to allow API access for your account first, so the app will be able to work properly. Click on your user name in the upper right-hand corner of mite to allow API access.
Thanks for your dedication, Daniel and Victor!
December 19, 2014
Starting on January 1st, 2015, new VAT laws will apply for so-called electronic services in the European Union. These changes will affect mite, too. Our company is registered in Germany.
Until now, users from the EU are charged “our” German VAT rate of 19%. From 2015, users from the EU will be charged the VAT rate of their country of residence.
We do not want to raise the final price for mite. Thus, we implemented the tax changes in a way so all current customers will continue to pay the same price for mite, or even a couple of Cents less. In case of doubt, it’s on us to earn a little less.
Only future business customers from Luxembourg or Malta will have to pay some more Cents.
If you’re into EU tax laws, or wonder why you will have to pay even less in 2015: we got you covered. Please read-on for all the details and examples.